What is VoIP

VoIP is an abbreviation for Voice over IP and it simply means calling over a data network.

Calling over a data network, or internet connection, has some great advantages. Flexibility and savings of 30 % on operational telephone costs, are generally seen as the most important benefits.

Benefits of switching to VoIP include

• Easy and cost-effective to set up
• Corporate functionality, but at small business costs
• Pay only for the services you need
• Retain your old phone number or receive a new one
• Scales along with your business
• Work from anywhere

Advantages of VoIP

VoIP and capacity

The number of concurrent calls possible through VoIP are practically limitless. With this in mind, your telecom environment will never be the cause of a ‘bottleneck’ in a rapidly growing company.

VoIP is non-geographic

Are working remotely for the next few months? Are you relocating your business? With VoIp, an account is linked to a handset or VoIP PBX, not to a geographic location. This makes relocating a breeze – and a whole lot more cost-effective.

VoIP is flexible

Are you working at a temporary project location? You can plug your handset into any network – simply take your phone with you. Nothing needs to be switched, and your network administrator or local tech guy doesn’t need to change any settings. It’s plug-and-play, and makes moving around a breeze.

VoIP is easy to configure

VoIP can be fully configured through our web-interface. That’s why replacing a handset or adding additional phones is very easy. The cherry on top? Patching is no longer necessary.

Easy and cheap to install

No need to lay extra cabling for your VoIP telephone network. The existing cabling for your computer network is all you need. With most VoIP handsets,your computer network cable can even be rerouted via your handset. This way, your computer and handset will only need one cable, so you only need to maintain a single network.

VoIP makes switching telephone providers easy

If you want to switch VoIP telephone service provider, all you need to do is port your phone numbers and reconfigure your handsets with the details of your new VoIP provider. This allows you to change service providers quickly and effortlessly.

VoIP calls are cheaper

Calling through a VoIP provider is substantially easier on the pocket. ECOH is 30% cheaper through the market, which means no more line rentals – a fast and reliable internet connection is all you need. Plus, ECOH users call each other for free! And it doesn’t matter which branch your colleague is located at. When a company has multiple branches, or branches abroad, the monthly savings are significant.

VoIP and integration

VoIP can easily be integrated in your ERP or CRM system. The Click-and-Dial functionality from a web-based address book is one of many possibilities. You can also recognise your customers with incoming calls.

VoIP is the future

VoIP is the telecommunications technology of the future, and you can access it right now. In fact, all large telephone providers are currently switching to VoIP. Whether your telephone hardware is due for replacement, your business is relocating, or you’re searching for a new telecommunications solution, VoIP is the primary choice.

Additional features

• Flexible call forwarding
• Call groups and hunt lists
• Advanced dial plan
• Real-time call logs and statistics
• Voicemail to email
• Dial-out restrictions
• Filters
• Fraud detection
• Self-service web portal
• Conference calling(3-way)
• Click-to-dial
• Inbound number tagging
• Internal extensions
• Music on hold